Shipping policy
Order Processing Time:
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the receipt of shipment of your order, please feel free to bring to our notice at hello@getpolygons.com.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.
Customs, Duties, and Taxes:
All international/domestic taxes and duties are calculated during checkout, so you won't have to worry about any more taxes or payments later.
Damages:
Polygons Design Inc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy:
Please refer to our Return & Refund Policy for detailed information on how to return your item.
Contact Us:
If you have any questions about our Shipping Policy, please contact us at hello@getpolygons.com
